First, know this.
In order to apply for this position, you must presently or previously have used Beanstack as an administrator at a school or school district that licenses Beanstack. You must also submit a cover letter to apply and clearly indicate in that cover letter that you are aware of these requirements.
The Big Picture
As a Summertime Contractor on the School Client Success team, you will work with a team of three full-time client success managers and report directly to the School Success Management Team Lead. You will be responsible for planning and delivering back-to-school virtual training sessions for district administrators, school media specialists, and teachers. The ideal candidate has excellent communication and presentation skills, a deep understanding of Beanstack functionality and best practices, and is adept at working in a fast-paced environment.
This is a seasonal position, which will begin with 10-20 hours of paid training in June, and work between 20-35 hours per week from July through September.
Responsibilities
- Deliver hands-on virtual training sessions for a range of audiences, including district administrators, school media specialists, and teachers.
- Adapt materials for custom training sessions for school districts and states, communicating directly with clients to ensure their training needs are met.
- Independently manage all planning and follow up for training sessions, including: creating and delivering slide decks, scheduling and recording via Zoom, sharing post-training resources with attendees, and posting select recorded sessions on our help center.
- Effectively communicate with client success managers to relay client questions, concerns, or other follow-up needs from trainings
- Maintain high standards for efficacy and engagement, measured via post-training surveys
- Assist client success team with projects and tasks as needed
Education, Experience, and Skills
- 2+ years of K-12 education experience
- Excellent communication and presentation skills
- Entrepreneurial: comfortable navigating constantly shifting priorities, self-starter with minimal need for supervision
- Highly adept with technology: quick to learn new tools and apply solutions
A Big Plus
- Startup experience
- Experience in a customer-facing or training role
- Experience collaborating with a remote team
- Experience with Zoom and/or HubSpot
- Able to work from 9 am ET to 6 pm ET
Compensation
- $35 hourly rate
About Us
Zoobean’s flagship products help people achieve reading goals by tracking reading and participating in reading challenges. We serve over 10,000 public library and school clients in the United States, Canada, and Australia. Over 13 million readers use our platform, Beanstack, to track their reading, earn incentives, and stay motivated to read.
Our Shark Tank appearance brought us Mark Cuban as an investor. We have since picked up Kapor Capital, Militello Capital, AlphaLab Gear, RevUp Capital, and the AT&T Aspire Accelerator as believers and backers of our wonderful cause. Our customers range from big to small and include the Los Angeles Public Library, the Hawaii Department of Education, and the Department of Defense.
Diversity, Equity, and Inclusion
We believe diversity breeds innovation. We're building a product that helps librarians, educators, and families everywhere, and to do that well, we need a workforce that’s representative of the population we serve. We are actively looking to add members to our team who will bring diverse backgrounds, new perspectives, and a willingness to challenge us to improve the work we do every day.
From the Heart
At Zoobean, we live out three core values that are represented in our logo:
- Love: We are passionate about our work and give everything we can to our customers, investors, and each other.
- Inclusion: Our company grew out of a calling to help children and families see themselves in the books they read. That same commitment to diversity runs through all we do and allows us to express ourselves while feeling a sense of belonging to a larger community.
- Awesomeness: This one speaks for itself.
Come work with us if this hits you in the heart and mind.